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OpenIDEO: a world open participative model for identification of social innovation concepts

In the wake of #GouvCamp

This Wednesday, February 22, I will attend the first GouvCamp in Quebec City. My interest is twofold.

Firstly, I think it is high time that we finally put in place conditions ensuring, minimally, that investments in digital systems and applications for government services to citizens are the most relevant, appropriate, economic, flexible and durable as possible.

Secondly, I also believe that when design and code are law that bind citizens, decisions on these public devices must be made in a democratic approach involving people and concerned citizens rather than technocratic, commercial or partisan logic.

In practice, these two issues are linked. And for both, the solution lies in participatory approaches to system and application design of which I discuss a model here. Their solution also requires access to an independent public expertise, whether governmental (e.g., the Institut national d’excellence en santé et en services sociaux (National institute for excellence in health and social services – INESSS) which assesses technologies and models of intervention), academic or citizen-based (such as the proposed Digital World and Democracy observatory): a subject which I will discuss shortly.

The OpenIDEO model

Recently, Catherine Roy, a colleague of mine, signaled an on-going consultation on How can we design an electoral experience accessible to all? sponsored by the Information Technology and Innovation Foundation. This consultation is being held on the platform OpenIDEO, a non-profit project of the international design consulting firm IDEO. OpenIDEO’s mission is to find solutions to major social challenges through a collaboration platform for contributors from around the world. (more…)

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